Please refer to the below for the cancellation policies to be applied according to your check-in date. All reservation cancellations must be made in writing to us (via e-mail or Whatsapp).
90-day policy
100% refund (except administration fee) if you cancel at least 90 days before check-in.
No refund if you cancel less than 30 days before check-in.
60-day policy
50% refund (except administration fee) if you cancel at least 60-89 days before check-in.
No refund if you cancel less than 30 days before check-in.
60/30 day policy
20% refund (except administration fee) if you cancel at least 60 days before check-in.
No refund if you cancel less than 30 days before check-in.
30 days or less policy
The payment amount you have made during the reservation completion process is non-refundable.
No show
If the guest does not enter the villa or apartment for any reason other than force majeure, they must agree and undertake to pay the total amount of the rental fee in full.