Our Cancellation Policy

What is our cancellation policy?

Please refer to the below for the cancellation policies to be applied according to your check-in date. All reservation cancellations must be made in writing to us (via e-mail or Whatsapp).


90-day policy

  • 100% refund (except administration fee) if you cancel at least 90 days before check-in. 

  • No refund if you cancel less than 30 days before check-in.

60-day policy

  • 50% refund (except administration fee) if you cancel at least 60-89 days before check-in. 

  • No refund if you cancel less than 30 days before check-in.

60/30 day policy

  • 20% refund (except administration fee) if you cancel at least 60 days before check-in. 

  • No refund if you cancel less than 30 days before check-in.

30 days or less policy

  • The payment amount you have made during the reservation completion process is non-refundable.

No show

  • If the guest does not enter the villa or apartment for any reason other than force majeure, they must agree and undertake to pay the total amount of the rental fee in full.

<